Debt or credit management -- Confusing or missing disclosures -- Complaint #18865685
Complaint Overview
Complaint ID: 18865685
Company: Green & Sons Agency, INC.
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Confusing or missing disclosures
State: Oregon
ZIP Code: 97401
Date Received: 2025-11-25T12:00:00-05:00
Date Sent to Company: 2026-01-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called Outsource Management on XX/XX/year> about a debt to resolve it and understand my options. I was met with many half truths and lies about their policy and absolute refusal to discuss or provide policy information or despite making lawful requests to obtain policy information.
Frequently Asked Questions
What is Complaint #18865685 about?
Complaint #18865685 was filed against Green & Sons Agency, INC. regarding Debt or credit management specifically about Confusing or missing disclosures. It was received by the CFPB on 2025-11-25T12:00:00-05:00.
How did Green & Sons Agency, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Green & Sons Agency, INC.?
Yes, visit the Green & Sons Agency, INC. company profile at readthecomplaint.com/company/green-sons-agency-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.