Mortgage -- Struggling to pay mortgage -- Complaint #18818930

Complaint Overview

Complaint ID: 18818930

Company: Fifth Third Financial Corporation

Product: Mortgage

Sub-Product: Home equity loan or line of credit (HELOC)

Issue: Struggling to pay mortgage

Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure

State: North Carolina

ZIP Code: 28227

Date Received: 2026-01-18T12:00:00-05:00

Date Sent to Company: 2026-01-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Frequently Asked Questions

What is Complaint #18818930 about?

Complaint #18818930 was filed against Fifth Third Financial Corporation regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2026-01-18T12:00:00-05:00.

How did Fifth Third Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Fifth Third Financial Corporation?

Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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