Debt collection -- Attempts to collect debt not owed -- Complaint #18818401
Complaint Overview
Complaint ID: 18818401
Company: Bridgecrest Acceptance Corporation
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Florida
ZIP Code: 33023
Date Received: 2026-01-18T12:00:00-05:00
Date Sent to Company: 2026-01-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have unfortunately fallen victim to identity theft during a challenging time when I was recovering from major XXXX XXXX and dealing with XXXX XXXX. The account in question is a direct result of this theft, and it has caused me significant distress. I am exhausted from the constant harassment by this creditors XXXX, XXXX Original creditor : BRIDGECREST ACCEPTANCE CORPORATION regarding an account that I do not owe. Every day, I receive calls and messages that only add to my stress and XXXX. It feels incredibly unfair to be pursued for something that is not my responsibility, especially when I am trying to focus on my health and well-being. I kindly ask for your assistance in resolving this matter so that I can regain my peace of mind. I would greatly appreciate it if you could remove this account from my credit report and all XXXX XXXX XXXX, and this debt has been on my credit report for over XXXX years already. This would allow me to move forward with my life without the burden of this unjust situation. Thank you for your understanding and support in helping me through this difficult time.
Frequently Asked Questions
What is Complaint #18818401 about?
Complaint #18818401 was filed against Bridgecrest Acceptance Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2026-01-18T12:00:00-05:00.
How did Bridgecrest Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bridgecrest Acceptance Corporation?
Yes, visit the Bridgecrest Acceptance Corporation company profile at readthecomplaint.com/company/bridgecrest-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.