Checking or savings account -- Managing an account -- Complaint #18733365

Complaint Overview

Complaint ID: 18733365

Company: Paypal Holdings, INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: California

ZIP Code: 92557

Date Received: 2025-10-02T12:00:00-05:00

Date Sent to Company: 2026-01-15T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Today for some strange reason XXXX decided to take money from me totaling in XXXX although XXXX had finally given me my money back from a case I filed on XX/XX/XXXX for that amount I also provided them with a tracking number showing them that the item has already been successfully delivered back to the seller so I'm unsure as to why XXXX decided to take my money back from me I was told by XXXX of their colleagues that I would receive that amount XX/XX/XXXX whether they talked with the seller or not so I'm unsure why they took it back but I would like a return because they caused my account to go into the negative and I don't like that so please help me I feel like XXXX is has been discriminating against me and doing all of these things vindictively to me because they don't like me or my character or something so XXXX isn't supposed to act like that just because they don't like someone or the way they dress or talk or sound or whatever they're supposed to not supposed to be mean or discriminatory towards anyone because of how they are or act we're all supposed to be treated equally so hire better workers or have them taught again how to treat XXXX customers and everyone else should always be treated fairly and be decent human beings thank you

Frequently Asked Questions

What is Complaint #18733365 about?

Complaint #18733365 was filed against Paypal Holdings, INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-10-02T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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