Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #18700273
Complaint Overview
Complaint ID: 18700273
Company: Discover Bank
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Florida
ZIP Code: XXXXX
Date Received: 2026-01-13T12:00:00-05:00
Date Sent to Company: 2026-01-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On XXXX XXXX XXXX the online scammers targeted me ( a XXXXXXXX XXXX XXXX ) & scammed my savings account of {$6200.00} + XXXX transfer fee .i was weak with my health problems & they got me.but i was logged on to my discover account page & saw by accobt balace change wirh this deductin so i called discover phone line & was immediately transferred to fruad department & e investigation was started & i was told that a message was sent to receiving bank & that they will wait for a reply.afterward everytine i called teir reply was same that there in no update. Now i am finding from an attirney that the bank should ha recredited my accont for the stolen funds within 10 dayss & at max of 45 days. Bank did not inform me of my rights either. This a regulaion E dispute and i am deman credit under 15 US : ::1693f this is a vilation of EFTA regulation & the statute allows for recovery of my actual damages statutory damges & attorney fees if worse comes to worse .this is more serious becase these were my direct deposited social security funds so federal lawas apply to these funds too
Frequently Asked Questions
What is Complaint #18700273 about?
Complaint #18700273 was filed against Discover Bank regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2026-01-13T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.