Credit card -- Closing your account -- Complaint #18699661
Complaint Overview
Complaint ID: 18699661
Company: First National Bank Of Omaha
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: North Carolina
ZIP Code: 283XX
Date Received: 2026-01-13T12:00:00-05:00
Date Sent to Company: 2026-01-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
b"I applied for and got approved for a credit card from First National Bank of Omaha.\nHowever, when I got card and it had a pre annual fee XXXX charge, I called and cancelled for that reason. I told them I thought the annual fee would be added after I had the card a year and used it.\nThen I got a threatening e mail about their dunning me and saying I had an XXXX balance \nI called immediately to express my objections for above logic and do not want this on my credit report.\nTheir phone number is XXXX XXXX XXXX. And I am lodging this complaint so they won't scam others \nI got good credit @ XXXX and this is ridiculous."
Frequently Asked Questions
What is Complaint #18699661 about?
Complaint #18699661 was filed against First National Bank Of Omaha regarding Credit card specifically about Closing your account. It was received by the CFPB on 2026-01-13T12:00:00-05:00.
How did First National Bank Of Omaha respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against First National Bank Of Omaha?
Yes, visit the First National Bank Of Omaha company profile at readthecomplaint.com/company/first-national-bank-of-omaha to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.