Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #18687783
Complaint Overview
Complaint ID: 18687783
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: California
ZIP Code: 93307
Date Received: 2025-11-18T12:00:00-05:00
Date Sent to Company: 2026-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Complainant : Name : XXXX XXXX Address : XXXX XXXX XXXX, Space # XXXX XXXX XXXX XXXX Email : XXXX Phone : ( XXXX ) XXXX Date of incident : XX/XX/year> / XX/XX/year> Description of incident : On XX/XX/year> I posted a comment ( XXXX ) on the XXXX group page titled XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subsequently, a business or person using the name XXXX XXXX ( or similar ) replied to my comment and promised me a {$5000.00} blessing in return for my Cash App information. I provided my Cash App details. Immediately after, I was told that the payment was contingent on me having a {$100.00} XXXX balance. I believe this is a fraudulent advance-fee scheme : I paid or was asked to pay ( via XXXX ) XXXX in order to receive a promised payment which has not occurred ( and likely never will ). Why I believe its a scam / fraud / phishing attempt : A promise of large payment ( {$5000.00} ) after a trivial action ( comment XXXX! ) is extremely unlikely and unusually generous. The requirement of a {$100.00} XXXX balance to trigger the payment is characteristic of advance-fee scams ( you pay money now for a reward or payment which then never arrives ). The contact was unsolicited and via a public comment thread suspicious context. The business/person requested a digital payment method ( Cash App / XXXX ) which offers little consumer protection and is frequently used by scammers. Requested action : I request that this matter be investigated as a potential fraud, advance-fee scam, phishing / socialengineering scheme. I wish to submit the details so that law enforcement and regulatory bodies can track the perpetrator, potentially freeze funds ( if possible ) and warn others. Additional details : Platform : XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Comment posted : XXXX Date : XX/XX/year> Respondent : XXXX XXXX ( or close spelling ) Payment method requested : Cash App info + requirement of XXXX {$100.00} balance Amount promised : {$5000.00} Location : I am in XXXX XXXX XXXX Attachments/Evidence : Please attach any screenshots of the XXXX comment/reply XXXX any chat or message threads with XXXX XXXX, any Cash App prompts, any XXXX transaction requests. Declaration : I declare that the information provided in this complaint is true and correct to the best of my knowledge and belief, and that I have not knowingly omitted any material facts. XXXX XXXX XXXX : XX/XX/year> XXXX
Frequently Asked Questions
What is Complaint #18687783 about?
Complaint #18687783 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-11-18T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.