Debt collection -- Attempts to collect debt not owed -- Complaint #18678185
Complaint Overview
Complaint ID: 18678185
Company: Procollect, INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: 78526
Date Received: 2025-11-18T12:00:00-05:00
Date Sent to Company: 2026-01-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
this agency try to collect something i do not owe this money. I have never lived there. i sent this email and there is no answer in written, i am senior citizen and XXXX. Thank you for your kind attention to this matter. ProCollect XXXX XXXX XXXX XXXX XXXX Texas XXXX XXXX am writing to inform you that this charge is improper and fraudulent. attempting to charge me for something I know nothing about and where I have never lived there. XXXX XXXX
Frequently Asked Questions
What is Complaint #18678185 about?
Complaint #18678185 was filed against Procollect, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-11-18T12:00:00-05:00.
How did Procollect, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Procollect, INC.?
Yes, visit the Procollect, INC. company profile at readthecomplaint.com/company/procollect-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.