Credit card -- Fees or interest -- Complaint #18663836

Complaint Overview

Complaint ID: 18663836

Company: Bread Financial Holdings, INC.

Product: Credit card

Sub-Product: Store credit card

Issue: Fees or interest

Sub-Issue: Charged too much interest

State: Florida

ZIP Code: 33442

Date Received: 2025-12-03T12:00:00-05:00

Date Sent to Company: 2026-01-12T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I made a payment in full and closed the account in XX/XX/year>. They charged a late fee for a day late and interest on top of interest from then on until present date XX/XX/year>. I called and told that they are charging interest on payment already made. They didnt want to acknowledge or work with me other then charge a late feet with added fee from that late fee. I been a good customer with this company and there are out of order with these fees. I want this company to stop charges on compound fees and interest, when I already paid for my account and closed it. Its affecting my credit and my life hood for a decent life.

Frequently Asked Questions

What is Complaint #18663836 about?

Complaint #18663836 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-12-03T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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