Debt collection -- Written notification about debt -- Complaint #18651172
Complaint Overview
Complaint ID: 18651172
Company: Collection Professionals, INC. (Macomb, Il)
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Illinois
ZIP Code: 604XX
Date Received: 2025-11-15T12:00:00-05:00
Date Sent to Company: 2026-01-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/XXXX, I received a slip from Collection Professionals telling me I am indebted to them. I was confused because I hadn't received any other communication about this debt. This prompted me to call them, a woman picked up and told me that I had accrued this debt a year ago. When I asked for validation she told me there was nothing to do then she threatened me by saying if I dont pay the full amount by XX/XX/XXXX they would report to the Credit Bureau that I refused to pay. So on XX/XX/XXXX, I sent a debt validation letter requesting the following information : The name and address of the original creditor. The exact amount of the debt, including an itemized breakdown of the original amount, all interest charges, and any additional fees. A copy of the original contract or other agreement that bears my signature and proves I am obligated to pay this debt. Documentation showing when and how the debt was transferred or assigned to your agency, granting you the legal right to collect it. The date the original creditor claims the debt became delinquent, and the date of the last payment made. Verification that this debt is within the statute of limitations for collection in my state. Proof that your company is licensed to collect debts in this state, including the license number and the contact information for the state agency that issued it. I also informed them that failure to provide me with ALL information requested will count as an immediate cancelation of the debt they claim I have with them. On XX/XX/XXXX, I received a envelope from Collection Professionals and inside was only a bill from the company I supposedly have a debt with. That was the only thing they sent me out of everything I requested. This is why I am filling a complaint because I have not received everything I need to validate my debt which is my right under FDCPA, Fair Debt Collections Practice Act.
Frequently Asked Questions
What is Complaint #18651172 about?
Complaint #18651172 was filed against Collection Professionals, INC. (Macomb, Il) regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-11-15T12:00:00-05:00.
How did Collection Professionals, INC. (Macomb, Il) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Collection Professionals, INC. (Macomb, Il)?
Yes, visit the Collection Professionals, INC. (Macomb, Il) company profile at readthecomplaint.com/company/collection-professionals-inc-macomb-il to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.