Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #18638864
Complaint Overview
Complaint ID: 18638864
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Texas
ZIP Code: 77433
Date Received: 2026-01-11T12:00:00-05:00
Date Sent to Company: 2026-01-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had fraud charges in my bank account for checking and I was able to give many items for proof of the fraud activity and they knew that someone was trying to scam my account and they were trying to get money and they sent us notifications for a few transactions and the largest amount they did not even send us a notification for it and they took over {$1000.00} and I Immediately notified them that the transaction they made had went through and I found out the name and address of who did this and the email address that they used. This also happened on XXXX XXXX whie I was spending XXXX with my family in Colorado. Thank you, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #18638864 about?
Complaint #18638864 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2026-01-11T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.