Debt collection -- Communication tactics -- Complaint #18599108
Complaint Overview
Complaint ID: 18599108
Company: American Express Company
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: New York
ZIP Code: 11757
Date Received: 2025-11-20T12:00:00-05:00
Date Sent to Company: 2025-11-20T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
To whom it may concern I already filed a complaint against them and you guys fixed it but now they are calling my other phone number XXXX. And even called my wifes number.. please help .. they just dont stop!!! XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #18599108 about?
Complaint #18599108 was filed against American Express Company regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-11-20T12:00:00-05:00.
How did American Express Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against American Express Company?
Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.