Payday loan, title loan, personal loan, or advance loan -- Getting the loan -- Complaint #18542579
Complaint Overview
Complaint ID: 18542579
Company: Nationwide Loan Consultants And Advisors, LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Getting the loan
State: Nevada
ZIP Code: 89166
Date Received: 2025-11-13T12:00:00-05:00
Date Sent to Company: 2026-01-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a mailed pre approval offer from XXXX XXXX XXXX and applied for a debt consolidation loan through that letter. On XX/XX/year> they called me to discuss the loan. When I pushed for a loan instead of a debt settlement program, the representative said I would be transferred to underwriting for the next step. The person who took the call described the role as underwriting, so I believed I was speaking with an underwriter for XXXX XXXX XXXX. I provided personal information and agreed to a soft credit pull based on that understanding. Only after the call, when I received a customer service agreement, did I realize the call came from a separate company called Nationwide Loan Consultants. This created a false impression about who I was dealing with and why I was giving out sensitive information. I entered the call expecting an underwriting review for the loan I applied for, yet the company on the line served a different role and operated under a different name. I am requesting investigation into the misleading transfer, the way my personal information was handled, and the credit inquiry that occurred under a mistaken belief about the identity of the company involved.
Frequently Asked Questions
What is Complaint #18542579 about?
Complaint #18542579 was filed against Nationwide Loan Consultants And Advisors, LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Getting the loan. It was received by the CFPB on 2025-11-13T12:00:00-05:00.
How did Nationwide Loan Consultants And Advisors, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Nationwide Loan Consultants And Advisors, LLC?
Yes, visit the Nationwide Loan Consultants And Advisors, LLC company profile at readthecomplaint.com/company/nationwide-loan-consultants-and-advisors-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.