Credit card -- Getting a credit card -- Complaint #18534012

Complaint Overview

Complaint ID: 18534012

Company: First Portfolio Servicing INC

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: Kentucky

ZIP Code: 409XX

Date Received: 2025-11-20T12:00:00-05:00

Date Sent to Company: 2026-01-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I did not open this account it doesn't have my correct name and card company can not provide me with my signature or ID that opened the account. They keep just sending me the billing statement. This account is fraud.

Frequently Asked Questions

What is Complaint #18534012 about?

Complaint #18534012 was filed against First Portfolio Servicing INC regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-11-20T12:00:00-05:00.

How did First Portfolio Servicing INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against First Portfolio Servicing INC?

Yes, visit the First Portfolio Servicing INC company profile at readthecomplaint.com/company/first-portfolio-servicing-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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