Vehicle loan or lease -- Managing the loan or lease -- Complaint #18515716
Complaint Overview
Complaint ID: 18515716
Company: Ford Motor Credit Co.
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Managing the loan or lease
Sub-Issue: Problem with fees charged
State: Alabama
ZIP Code: 35215
Date Received: 2026-01-06T12:00:00-05:00
Date Sent to Company: 2026-01-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Town and Country ford sold me a vehicle the broke down in XXXX weeks
Frequently Asked Questions
What is Complaint #18515716 about?
Complaint #18515716 was filed against Ford Motor Credit Co. regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2026-01-06T12:00:00-05:00.
How did Ford Motor Credit Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Ford Motor Credit Co.?
Yes, visit the Ford Motor Credit Co. company profile at readthecomplaint.com/company/ford-motor-credit-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.