Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #18495557
Complaint Overview
Complaint ID: 18495557
Company: Chime INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Kentucky
ZIP Code: 401XX
Date Received: 2025-11-11T12:00:00-05:00
Date Sent to Company: 2026-01-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Yes. XXXX XX/XX/XXXX, chime let somebody take XXXX transaction out of my account for XXXX totaling XXXX. It was XXXX XXXX the took them out. Ive tries multiple times disputing an denied everything. Ive contacted chimes an XXXX XXXX. An either of them or doing any thing about it. I went to the police station got a police report an gave them screenshots. An they keep denying. Can u please help me. I cant even get them to contact each other
Frequently Asked Questions
What is Complaint #18495557 about?
Complaint #18495557 was filed against Chime INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-11-11T12:00:00-05:00.
How did Chime INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime INC.?
Yes, visit the Chime INC. company profile at readthecomplaint.com/company/chime-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.