Mortgage -- Trouble during payment process -- Complaint #18468511
Complaint Overview
Complaint ID: 18468511
Company: Lakeview Loan Servicing, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
Sub-Issue: Escrow, taxes, or insurance
State: Arizona
ZIP Code: 85260
Date Received: 2025-11-12T12:00:00-05:00
Date Sent to Company: 2026-01-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I was scammed by XXXX XXXX XXXX in a loan Modification Scam and the reduced monthly payments of approximately XXXX XXXXXXXX.that I sent to XXXX XXXX XXXX were kept by XXXX XXXX XXXXXXXX and not sent to my Mortgage company XXXX XXXX for my new payments to XXXX XXXX. That was the agreement I had with XXXX XXXX XXXXXXXX, XXXX XXXX XXXXXXXX were to then send the reduced monthly payments to XXXX XXXX. The approximate loss was XXXX XXXXXXXX. Then a trust from XXXX AZ followed with and they were also a scam & they only used their first & middle names, no last names & changed my legal last name & took over my title of my home. I called XXXX XXXX for an XXXX forbearance & they won't extend the XXXX forbearance. I need help to get XXXX XXXX to cooperate with me. I need the XXXX forbearance to be extended until I get a job.I want
Frequently Asked Questions
What is Complaint #18468511 about?
Complaint #18468511 was filed against Lakeview Loan Servicing, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-11-12T12:00:00-05:00.
How did Lakeview Loan Servicing, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Lakeview Loan Servicing, LLC?
Yes, visit the Lakeview Loan Servicing, LLC company profile at readthecomplaint.com/company/lakeview-loan-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.