Checking or savings account -- Managing an account -- Complaint #18456602
Complaint Overview
Complaint ID: 18456602
Company: Fifth Third Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Tennessee
ZIP Code: 37130
Date Received: 2026-01-04T12:00:00-05:00
Date Sent to Company: 2026-01-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
More than a month they would not credit my account. I said I dispute please give me the number. They will not. The check that they credited said a void check that the bank generated. XX/XX/year>. Check # XXXX. {$250.00}. The put me on hold every time and created a mess on purpose. They have done this before. Its either pending, a mystery, would not issued a number. I made a checked that cashed and the hospital XXXX XXXX XXXX XXXX did receive. XX/XX/year>. {$250.00}. The banks said in XXXX the teller said call the creditor. The hospital said they did not cause that to happen. 5/3 Bank Disputes Resolution Dept MD XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX. Account number XXXX. Routing number XXXX. It is a bad location on XXXX XXXX XXXX in XXXXXXXX XXXX
Frequently Asked Questions
What is Complaint #18456602 about?
Complaint #18456602 was filed against Fifth Third Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2026-01-04T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.