Debt collection -- Took or threatened to take negative or legal action -- Complaint #18448046
Complaint Overview
Complaint ID: 18448046
Company: Financial Accounts Service Team INC.
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Arkansas
ZIP Code: 716XX
Date Received: 2026-01-03T12:00:00-05:00
Date Sent to Company: 2026-01-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
An account originally associated with XXXX XXXX was reported and later placed or transferred to a third-party collection agency, Financial Accts Ser. This account contains multiple inaccuracies, including conflicting reporting dates and an incorrect balance. The account was reportedly assigned on XX/XX/XXXX, yet it continues to be reported with status dates in XX/XX/XXXX, which is inaccurate and misleading. The amount allegedly owed is approximately {$210.00}, but the reporting fails to provide consistent or verifiable information to support this balance. After disputing these inaccuracies, the company continued to report the account as unpaid without conducting a reasonable investigation or providing required documentation, such as a signed service agreement, itemized billing statements, proof of service, or proof of lawful assignment and permissible purpose. This failure violates consumer rights under the Fair Credit Reporting Act, including 15 U.S.C. 1681e ( b ) ( requirement to maintain maximum possible accuracy ), 15 U.S.C. 1681b ( permissible purpose ), and 15 U.S.C. 1681i ( duty to conduct a reasonable reinvestigation after notice of dispute ). By continuing to furnish inaccurate and unverifiable information, the companies involved are violating their obligations under 15 U.S.C. 1681s-2, which requires furnishers to correct or delete inaccurate information. These ongoing inaccuracies are harming my credit profile, and the account has not been corrected or deleted despite proper dispute.
Frequently Asked Questions
What is Complaint #18448046 about?
Complaint #18448046 was filed against Financial Accounts Service Team INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2026-01-03T12:00:00-05:00.
How did Financial Accounts Service Team INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Financial Accounts Service Team INC.?
Yes, visit the Financial Accounts Service Team INC. company profile at readthecomplaint.com/company/financial-accounts-service-team-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.