Debt collection -- Electronic communications -- Complaint #18447761
Complaint Overview
Complaint ID: 18447761
Company: Credit Control, LLC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Electronic communications
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Alabama
ZIP Code: 365XX
Date Received: 2026-01-03T12:00:00-05:00
Date Sent to Company: 2026-01-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I disputed this account with Credit Control , LLC. The company acknowledged my dispute in writing and stated that collection activity was placed on hold pending verification from their client. Despite this, Credit Control continued collection activity by sending settlement demand emails and continues to report this account to the credit bureaus. No debt validation has been provided to me as required under 15 U.S.C. 1692g ( b ). Reporting and collection activity during an active dispute appears to violate both the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. I am requesting that the furnisher cease collection, correct or delete any inaccurate credit reporting, and provide proper validation if they believe they have legal authority to report this account.
Frequently Asked Questions
What is Complaint #18447761 about?
Complaint #18447761 was filed against Credit Control, LLC regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2026-01-03T12:00:00-05:00.
How did Credit Control, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Credit Control, LLC?
Yes, visit the Credit Control, LLC company profile at readthecomplaint.com/company/credit-control-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.