Debt collection -- Written notification about debt -- Complaint #18409910
Complaint Overview
Complaint ID: 18409910
Company: United Collection Bureau, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Texas
ZIP Code: 79928
Date Received: 2026-01-01T12:00:00-05:00
Date Sent to Company: 2026-01-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I disputed a medical collection account on my credit report. The credit bureau reported the account as verified. I then submitted a written request for the method of verification, asking how the account was verified, the furnisher contacted, and the procedure used. Despite proof of delivery, the credit bureau failed to respond and did not provide any method of verification. The account continues to be reported without disclosure of how verification was performed, which is particularly concerning given the medical nature of the debt.
Frequently Asked Questions
What is Complaint #18409910 about?
Complaint #18409910 was filed against United Collection Bureau, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2026-01-01T12:00:00-05:00.
How did United Collection Bureau, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against United Collection Bureau, INC.?
Yes, visit the United Collection Bureau, INC. company profile at readthecomplaint.com/company/united-collection-bureau-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.