Debt collection -- Attempts to collect debt not owed -- Complaint #18398314
Debt Collector Continues Reporting Disputed Debt Without Validation
Complaint Overview
Complaint ID: 18398314
Company: Sequium Asset Solutions, LLC
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: 75074
Date Received: 2025-12-31T12:00:00-05:00
Date Sent to Company: 2026-01-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: high
The continued reporting of a disputed debt without validation, even after acknowledgment of the dispute, suggests a potential violation of the Fair Debt Collection Practices Act (FDCPA).
Consumer Sentiment: negative
Topics: Debt collection, Debt validation, FDCPA
AI Analysis
CFPB complaint 18398314 was filed against Sequium Asset Solutions, LLC regarding Debt collection (Rental debt), specifically about "Attempts to collect debt not owed". A consumer disputed a debt with Sequium Asset Solutions, but the company continued to report the debt without providing validation, despite acknowledging the dispute. The complaint was received on December 31, 2025 from Texas. The company responded with "Closed with non-monetary relief".
Consumer Narrative
I disputed the debt in writing. Sequium Asset Solutions acknowledged receipt of my dispute in a written response dated XX/XX/year>, and stated it was working to obtain information and submitted a deletion request. Sequium did not provide validation and continued to report the disputed account on XXXX and XXXX. After continued reporting without validation, I sent a follow-up written notice advising Sequium that the account remained in violation. Sequium did not respond, and the account continues to report. Despite acknowledging receipt of my written dispute, the account has continued to report without validation, which raises a concern under the FDCPA
What You Should Do -- Consumer Action Plan
If you dispute a debt in writing, debt collectors must cease collection efforts until they provide you with verification of the debt.
Legal Context & Consumer Protection Laws
The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from using deceptive or unfair practices, including continuing to report a debt that is disputed without providing validation.
Regulatory Insight
This case highlights the importance of debt validation under the FDCPA and the potential consequences for collectors who fail to comply.
Resolution Likelihood
likely
State-Specific Consumer Protections
While the narrative does not specify a state, debt collection practices are governed by federal law, which applies nationwide.
Industry Comparison
Many debt collection agencies adhere to FDCPA regulations, but some may engage in practices that lead to consumer complaints.
Related Issues
Frequently Asked Questions
What is CFPB complaint 18398314 about?
CFPB complaint 18398314 involves Debt collection (Rental debt). The consumer reported an issue with "Attempts to collect debt not owed", specifically "Debt is not yours". This complaint was filed against Sequium Asset Solutions, LLC on December 31, 2025.
Which company is complaint 18398314 filed against?
Complaint 18398314 was filed against Sequium Asset Solutions, LLC. You can view all complaints against this company on their profile page at /company/sequium-asset-solutions-llc.
What was the company's response to complaint 18398314?
Sequium Asset Solutions, LLC responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.
When was complaint 18398314 filed?
Complaint 18398314 was received by the CFPB on December 31, 2025. It was sent to Sequium Asset Solutions, LLC on January 1, 2026.
What state was complaint 18398314 filed from?
Complaint 18398314 was filed from Texas. You can view all complaints from this state at /state/TX.
Was the consumer satisfied with the resolution of complaint 18398314?
Dispute information is not available for complaint 18398314.
What product category is complaint 18398314 about?
Complaint 18398314 is categorized under "Debt collection", specifically "Rental debt". This is one of the product categories tracked by the CFPB.
How was complaint 18398314 submitted?
Complaint 18398314 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 18398314?
The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from using deceptive or unfair practices, including continuing to report a debt that is disputed without providing validation. This relates to a Debt collection complaint against Sequium Asset Solutions, LLC involving "Attempts to collect debt not owed".
How likely is complaint 18398314 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 18398314?
This complaint is rated as high risk. The continued reporting of a disputed debt without validation, even after acknowledgment of the dispute, suggests a potential violation of the Fair Debt Collection Practices Act (FDCPA).
What regulatory actions apply to complaint 18398314?
This case highlights the importance of debt validation under the FDCPA and the potential consequences for collectors who fail to comply. The CFPB tracks complaints like this one to identify patterns of misconduct across the Debt collection industry.
What should the consumer do about complaint 18398314?
If you dispute a debt in writing, debt collectors must cease collection efforts until they provide you with verification of the debt.
Are there state-specific protections for complaint 18398314?
While the narrative does not specify a state, debt collection practices are governed by federal law, which applies nationwide. This complaint was filed from Texas.
How does complaint 18398314 compare to industry norms?
Many debt collection agencies adhere to FDCPA regulations, but some may engage in practices that lead to consumer complaints.
What are the specific requirements for debt validation under the FDCPA?
Under the FDCPA, if a consumer disputes a debt in writing, the debt collector must cease collection efforts until they obtain verification of the debt and mail a copy of that verification to the consumer.
What actions can a consumer take if a debt collector continues to report a disputed debt without validation?
A consumer can file a complaint with the CFPB, report the collector to state regulatory agencies, and potentially pursue legal action against the debt collector for FDCPA violations.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.