Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18398262
Equifax Resolves Credit Report Accuracy Dispute
Complaint Overview
Complaint ID: 18398262
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Mississippi
ZIP Code: 38614
Date Received: 2025-12-31T12:00:00-05:00
Date Sent to Company: 2025-12-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue was resolved with non-monetary relief, indicating a minor inaccuracy rather than a systemic problem.
Consumer Sentiment: neutral
Topics: Credit Reporting, Consumer Reports, Incorrect Information
AI Analysis
CFPB complaint 18398262 was filed against EQUIFAX, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account information on their credit report to Equifax, which was resolved with non-monetary relief. The complaint was received on December 31, 2025 from Mississippi. The company responded with "Closed with non-monetary relief".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes regarding inaccurate information on consumer reports.
Regulatory Insight
This case highlights the importance of FCRA compliance in ensuring the accuracy of consumer credit information.
Resolution Likelihood
likely
State-Specific Consumer Protections
The complaint was filed in Mississippi, and the resolution suggests state-level consumer protection laws may also apply.
Industry Comparison
This is a common type of complaint within the credit reporting industry, often resolved through dispute processes.
Related Issues
Frequently Asked Questions
What is CFPB complaint 18398262 about?
CFPB complaint 18398262 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against EQUIFAX, INC. on December 31, 2025.
Which company is complaint 18398262 filed against?
Complaint 18398262 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.
What was the company's response to complaint 18398262?
EQUIFAX, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.
When was complaint 18398262 filed?
Complaint 18398262 was received by the CFPB on December 31, 2025. It was sent to EQUIFAX, INC. on December 31, 2025.
What state was complaint 18398262 filed from?
Complaint 18398262 was filed from Mississippi. You can view all complaints from this state at /state/MS.
Was the consumer satisfied with the resolution of complaint 18398262?
Dispute information is not available for complaint 18398262.
What product category is complaint 18398262 about?
Complaint 18398262 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 18398262 submitted?
Complaint 18398262 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 18398262?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes regarding inaccurate information on consumer reports. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Incorrect information on your report".
How likely is complaint 18398262 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 18398262?
This complaint is rated as low risk. The risk is low as the issue was resolved with non-monetary relief, indicating a minor inaccuracy rather than a systemic problem.
What regulatory actions apply to complaint 18398262?
This case highlights the importance of FCRA compliance in ensuring the accuracy of consumer credit information. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 18398262?
Consumers should regularly review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency.
Are there state-specific protections for complaint 18398262?
The complaint was filed in Mississippi, and the resolution suggests state-level consumer protection laws may also apply. This complaint was filed from Mississippi.
How does complaint 18398262 compare to industry norms?
This is a common type of complaint within the credit reporting industry, often resolved through dispute processes.
What constitutes 'non-monetary relief' in a credit reporting dispute?
Non-monetary relief typically involves the correction of inaccurate information on the credit report, such as updating account status or removing incorrect entries, rather than financial compensation.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.