Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #18397762
Complaint Overview
Complaint ID: 18397762
Company: Credit Karma, LLC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: California
ZIP Code: 95210
Date Received: 2025-12-31T12:00:00-05:00
Date Sent to Company: 2025-12-31T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX first a charge for XXXX thats pending sending charge right after for XXXX thats pending and XXXX for XXXX that was denied I instantly called my Credit Karma customer service and they told me there was nothing they could do that I had to let it post call back and try and despute it and after all thats done Ill have my money back inXX/XX/XXXXdays and when I asked why unauthorized purchases were able be go through were even possible of that high amount without the authorization email I always get
Frequently Asked Questions
What is Complaint #18397762 about?
Complaint #18397762 was filed against Credit Karma, LLC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-12-31T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.