Debt collection -- Written notification about debt -- Complaint #18396735
Complaint Overview
Complaint ID: 18396735
Company: Nationwide Capital Services, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Texas
ZIP Code: 77469
Date Received: 2025-11-11T12:00:00-05:00
Date Sent to Company: 2025-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The original creditor listed on my credit report is XXXX, and the account shows as charged off. However, I was never informed that my personal information or account had been sold or transferred to another company. I only became aware of this situation when my credit was pulled for a mortgage loan application, and a company called Nationwide Capital Services appeared on my report, claiming ownership of the debt. This discovery came as a complete surprise to me, as I had never received any communication from Nationwide Capital Services before this point. When I contacted them directly, I was told that they had purchased the accountbut I was not aware of any such transfer, nor did I consent to it.
Frequently Asked Questions
What is Complaint #18396735 about?
Complaint #18396735 was filed against Nationwide Capital Services, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-11-11T12:00:00-05:00.
How did Nationwide Capital Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Nationwide Capital Services, LLC?
Yes, visit the Nationwide Capital Services, LLC company profile at readthecomplaint.com/company/nationwide-capital-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.