Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #18381316
Complaint Overview
Complaint ID: 18381316
Company: Sofi Technologies, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Washington
ZIP Code: 98033
Date Received: 2025-11-11T12:00:00-05:00
Date Sent to Company: 2025-12-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I started to transfer out sofi account from webull XX/XX/year>. It was XXXX XXXX stocks and value around XXXX dollars. Sofi didnt allow to transfer out. I contacted them and they said there is a restriction and I asked which restriction but they said they dont know neither. They said wait another 5 business that they figure out.
Frequently Asked Questions
What is Complaint #18381316 about?
Complaint #18381316 was filed against Sofi Technologies, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-11-11T12:00:00-05:00.
How did Sofi Technologies, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Sofi Technologies, INC.?
Yes, visit the Sofi Technologies, INC. company profile at readthecomplaint.com/company/sofi-technologies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.