Checking or savings account -- Managing an account -- Complaint #18355978

Complaint Overview

Complaint ID: 18355978

Company: Lake Michigan Credit Union

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem accessing account

State: Michigan

ZIP Code: 49503

Date Received: 2025-12-29T12:00:00-05:00

Date Sent to Company: 2025-12-29T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I lost my wallet and so I went to Lake Michigan Credit Union and since I lost my wallet I don't have my license. I have a federally recognized government-issued tribal ID with my name, address, and a photo of me, and they told me they don't accept it when it's FEDERALLY RECOGNIZED. This is discrimination.

Frequently Asked Questions

What is Complaint #18355978 about?

Complaint #18355978 was filed against Lake Michigan Credit Union regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-12-29T12:00:00-05:00.

How did Lake Michigan Credit Union respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Lake Michigan Credit Union?

Yes, visit the Lake Michigan Credit Union company profile at readthecomplaint.com/company/lake-michigan-credit-union to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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