Debt collection -- Attempts to collect debt not owed -- Complaint #18331644
Complaint Overview
Complaint ID: 18331644
Company: Resurgent Capital Services L.P.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: South Carolina
ZIP Code: 29340
Date Received: 2025-12-28T12:00:00-05:00
Date Sent to Company: 2025-12-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XXXX is attempting to collect on a debt that is not mine. I have previously provided evidence that the phone used to open or create this account is not mine. When I alert XXXX XXXX Bank, they disregarded my evidence, verified it against identifiers that are not mine, and sold it to this debt buyer. The mailing address attached to this account does not exist. There is no XXXX record for the stated address. I am requesting XXXX to close this account and cease reporting this to credit reporting agencies. Please see evidence regarding the address and phone number attached to this account. It is clearly not mine.
Frequently Asked Questions
What is Complaint #18331644 about?
Complaint #18331644 was filed against Resurgent Capital Services L.P. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-12-28T12:00:00-05:00.
How did Resurgent Capital Services L.P. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Resurgent Capital Services L.P.?
Yes, visit the Resurgent Capital Services L.P. company profile at readthecomplaint.com/company/resurgent-capital-services-l-p to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.