Checking or savings account -- Managing an account -- Complaint #18286512
Complaint Overview
Complaint ID: 18286512
Company: Moneylion INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: Massachusetts
ZIP Code: 026XX
Date Received: 2025-12-25T12:00:00-05:00
Date Sent to Company: 2025-12-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The Current Problem, Going Forward Is That I Tried To Make A Transaction, I Got Nofication Of The Transaction Through A Pop Up Message. I Than Looked At My Transactions History, An No Receipt Of Transaction. I Contacted The Bank Money Lion App VIA Phone Number, They Sent Me A Email On Instructions To Access The Transaction History, I Did The Steps They Advised. Then I Realized The Bank Lied To Me, I Requested To Delete My Account, They Denied To Do So. I Disposed Of The Card That I Reported To Them As Damaged.
Frequently Asked Questions
What is Complaint #18286512 about?
Complaint #18286512 was filed against Moneylion INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-12-25T12:00:00-05:00.
How did Moneylion INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Moneylion INC.?
Yes, visit the Moneylion INC. company profile at readthecomplaint.com/company/moneylion-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.