Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #18263065
Complaint Overview
Complaint ID: 18263065
Company: Cbc Companies, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New Jersey
ZIP Code: 08619
Date Received: 2025-12-23T12:00:00-05:00
Date Sent to Company: 2025-12-23T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have filed XXXX online/rush disputes with Innovis re XXXX my credit report. The XXXX XXXX XXXX account that is closed and paid in full is missing my address and phone number. The creditor has confirmed that they have the updated/correct address and phone number and that it should be on the Innovis report. The last online dispute was submitted online on XX/XX/ to Innovis that is still in progress and can take up to 30 days. None of these disputes thus far have fixed the issue.
Frequently Asked Questions
What is Complaint #18263065 about?
Complaint #18263065 was filed against Cbc Companies, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-12-23T12:00:00-05:00.
How did Cbc Companies, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Cbc Companies, INC.?
Yes, visit the Cbc Companies, INC. company profile at readthecomplaint.com/company/cbc-companies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.