Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18234148
Complaint Overview
Complaint ID: 18234148
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: New York
ZIP Code: 11105
Date Received: 2025-12-22T12:00:00-05:00
Date Sent to Company: 2025-12-23T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a foreign national and do not have a U.S. Social Security Number. TransUnion has associated an incorrect SSN with my credit file. In order to dispute this error and verify my identity, I submitted my dispute by mail. I provided : 1. A copy of my passport 2. A bank statement 3. Copies of billing statements or loan aggrement for every account listed on my TransUnion credit report 4. My IRS-issued ITIN CP565 letter, confirming that I do not have an SSN and currently use an ITIN instead Despite providing comprehensive documentation that clearly establishes my identity and ownership of all reported accounts, TransUnion repeatedly responded that they were unable to verify my identity and refused to process my dispute. By refusing to manually verify my identity using the extensive documentation provided, TransUnion is effectively blocking my right to dispute inaccurate information under the Fair Credit Reporting Act ( FCRA ).
Frequently Asked Questions
What is Complaint #18234148 about?
Complaint #18234148 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-12-22T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.