Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18208978
Complaint Overview
Complaint ID: 18208978
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: XXXXX
Date Received: 2025-12-21T12:00:00-05:00
Date Sent to Company: 2025-12-21T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2025 at around XXXX PST, I called the First Savings HUE customer service phone number and requested to speak with the manager. After being transferred from account rep to supervisor to manager, I finally reached " XXXX '', the manager. I spoke to him ( " XXXX '', the manager ) that the amount charged as past due annual fee and yearly authorized user fee, needs to be properly updated to my credit report as paid on-time as agreed. XXXX, the manager, has confirmed over the phone that the account is current has a balanced of {$0.00} and is paid in full as agreed. My credit report incorrectly shows late payment for XX/XX/2025 & XX/XX/2025. Under the Fair Credit Reporting Act ( 15 U.S.C. 1681s-2 ( a ) and 1681s-2 ( b ) ), furnishers of information have a duty to : Report accurate information, and Promptly correct or delete information that is inaccurate or can not be verified. XXXX XXXXXXXX XXXX has actual knowledge that the reported delinquencies are inaccurate, yet has failed to correct the erroneous reporting. Continuing to furnish this incorrect information after acknowledging the error constitutes a violation of the FCRA and is causing ongoing harm to my creditworthiness.
Frequently Asked Questions
What is Complaint #18208978 about?
Complaint #18208978 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-12-21T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.