Checking or savings account -- Managing an account -- Complaint #18208589
Complaint Overview
Complaint ID: 18208589
Company: Paypal Holdings, INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Oklahoma
ZIP Code: XXXXX
Date Received: 2025-12-21T12:00:00-05:00
Date Sent to Company: 2025-12-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I just opened the XXXX account I called up there seen it on XXXX I took down the number called they said download the app make an account I did I asked the. Do you accept social security payments they said yes as soon S my funds it the account on XX/XX/year> they froze my account for no reason I didn't even activate the card the had cancelled my debit card won't refund XXXX XXXX social security payments company my kids went 18 days with out eating I Iive in the country no cars with my just me an my XXXX small children ages XXXX old as of yesterday XXXX old an a XXXX week on baby as of now I was forced to call XXXX to come get my children so XXXX wouldn't kill my kids an my self I lost my home I was getting ready to pay it off as of XX/XX/XXXX my home would have been bought an paid for I'm XXXX selling my XXXX to eat an my mouth trying not to catch a felony or jail time I just want my funds removed from XXXX account an returned back to social security XXXXXXXX XXXX so I can get my family back an another home for my 3kids an my self an I will no longer use XXXX an my family and friends
Frequently Asked Questions
What is Complaint #18208589 about?
Complaint #18208589 was filed against Paypal Holdings, INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-12-21T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.