Student loan -- Improper use of your report -- Complaint #18170209
Complaint Overview
Complaint ID: 18170209
Company: Servicer Under Contract With Federal Student Aid
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Florida
ZIP Code: 33127
Date Received: 2025-10-23T12:00:00-05:00
Date Sent to Company: 2025-12-04T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally request the review and closure of my current student loan account, as well as the removal of any negative information associated with it. The reason I was unable to continue making regular payments was due to a personal situation I experienced a XXXX that required my full attention and prevented me from continuing my studies at that time. This unforeseen circumstance temporarily affected my ability to meet my financial obligations, including my student loan payments. Since then, I have worked diligently to rebuild my financial stability and maintain consistent responsibility with all my current accounts. My life and financial situation have significantly improved, and I am now in a much better position to move forward. Given these circumstances, I respectfully request the following :
Frequently Asked Questions
What is Complaint #18170209 about?
Complaint #18170209 was filed against Servicer Under Contract With Federal Student Aid regarding Student loan specifically about Improper use of your report. It was received by the CFPB on 2025-10-23T12:00:00-05:00.
How did Servicer Under Contract With Federal Student Aid respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Servicer Under Contract With Federal Student Aid?
Yes, visit the Servicer Under Contract With Federal Student Aid company profile at readthecomplaint.com/company/servicer-under-contract-with-federal-student-aid to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.