Vehicle loan or lease -- Getting a loan or lease -- Complaint #18160054
Complaint Overview
Complaint ID: 18160054
Company: Ally Financial INC.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Credit denial
State: Missouri
ZIP Code: XXXXX
Date Received: 2025-12-18T12:00:00-05:00
Date Sent to Company: 2025-12-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/XXXXXXXX XXXX contacted me about a car XXXX XXXX XXXX they kept asking me for more money I told them I have no money he said ok so they kept running my credit through multiple times hard pulls at that over and over making my credit go down and down so they told me I was refused the loan but if I put more money down I can get the car but I refused to give them anymore money so they told me no for the loan so I asked them to give me the reason why I was denied for the loan and so I asked them to us code title 15 ch. 41 subch. I s 1611 asked them was it their loan or was it sold or secured I challenge them us cod 15 ch. 41 subch. lV s 1691 and 1692 B. CUU 501. Title 15 ch. 41 subch. I 1601 part A. 12 CFR part 204. CUU 3-104 3-105 3-305 and section 3-306 they wanted me to put down $ XXXX {$3500.00} they have still refused to answer my questions. It was Ally Bank account no. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #18160054 about?
Complaint #18160054 was filed against Ally Financial INC. regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2025-12-18T12:00:00-05:00.
How did Ally Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Ally Financial INC.?
Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.