Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #18155043
Complaint Overview
Complaint ID: 18155043
Company: PNC Bank N.A.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Pennsylvania
ZIP Code: 156XX
Date Received: 2025-12-04T12:00:00-05:00
Date Sent to Company: 2025-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> I requested a wire transfer in the amount of roughly {$69000.00} to be sent to an attorneys office in the XXXX for a real estate transaction. XXXX hours later I received a phone call stating that the transfer was to a fraudulent party. I called the bank at XXXX to have them withdraw the transfer. They said wire transfer department was closed and there was nothing they could do until the next day I arrived at the bank got with the banker they tried to initiate wire transfer stop and or recovery. Several weeks past did not hear anything finally got a letter saying their stuff and they can do. The receiving bank was XXXX bank. I found a police report and contacted the FBI. They said theres nothing they can do. It would be up to the bank to recover it. I dont feel that adequate steps were taken to verify and I did not receive a receipt that I recall. PNC Bank in my opinion did not take adequate steps and verification receipts and timely recovery process.
Frequently Asked Questions
What is Complaint #18155043 about?
Complaint #18155043 was filed against PNC Bank N.A. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-12-04T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.