Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #18147027
Complaint Overview
Complaint ID: 18147027
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: Delaware
ZIP Code: 19958
Date Received: 2025-12-04T12:00:00-05:00
Date Sent to Company: 2025-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Someone got into my chime account and used pay anyone feature to send money {$450.00} to XXXX. I contacted Chime about scam and they told me since it was basically a cash transaction they could not dispute the transaction. So now ai am out {$450.00}. They took the exact amount in my account. Sounds like an inside job.
Frequently Asked Questions
What is Complaint #18147027 about?
Complaint #18147027 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2025-12-04T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.