Checking or savings account -- Managing an account -- Complaint #18146047
Complaint Overview
Complaint ID: 18146047
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
ZIP Code: XXXXX
Date Received: 2025-12-03T12:00:00-05:00
Date Sent to Company: 2025-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I was blocked my Chime bank account because I don't have a currently valid XXXX issued document. I asked why was I allowed to open a bank account in the first place, if I never had an American issued document. Basically, even if I opened it with an XXXX passport, my XXXX page on it, declaring I was working for XXXX XXXX in XXXX from XX/XX/XXXXXXXX to XX/XX/XXXX, was the work permit they needed to open it. I wasn't informed about the need to close my account on my way out from the United States, so on XX/XX/XXXXXXXX my bank account with almost XXXX XXXX dollars on it will just be closed due to inactivity and I can do nothing about it, since I can not unfreeze it since I never had an American document. Right now I am XXXX and I am in XXXX, that doesn't let me be back in the United States to work anytime soon as in the next year. I would like to know if there is anything I can do about it to have my money back. I consent to give you any personal information you could need to solve this issue for me. I am XXXX : XXXX Name : XXXX XXXX XXXX in : XXXX Date of XXXX Residency : XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX ( XXXX XXXX XXXX XXXX, XXXX In case I will need an international transfer of my money on my Italian account.
Frequently Asked Questions
What is Complaint #18146047 about?
Complaint #18146047 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-12-03T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.