Debt collection -- False statements or representation -- Complaint #18138541
Complaint Overview
Complaint ID: 18138541
Company: Navy Federal Credit Union
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Indiana
ZIP Code: 46234
Date Received: 2025-12-04T12:00:00-05:00
Date Sent to Company: 2025-12-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
REGARDING NAVY FEDERAL CREDIT UNION, XXXX XXXX XXXX, & XXXX XXXX XXXX XXXX Complainant : Implied surety XXXX XXXX XXXX c/o XXXX XXXX XXXX XXXX XXXX XXXX XXXX Indiana XXXX Original Account : XXXX Original Creditor : Navy Federal Credit Union Debt Collectors XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Cancellation Amount : {$2100.00} Date of Identifiable Event : XX/XX/year> I. FORMAL COMPLAINT & NOTICE OF ILLEGAL COLLECTION ACTIVITY This is a formal complaint and Notice Number Two concerning the unlawful collection attempts by XXXX XXXX XXXX and Absolute Investment regarding a debt that was : 1. Charged off by Navy Federal Credit Union, 2. Sold/assigned, 3. Converted into an asset, 4. Securitized, and 5. Cancelled and reported to the IRS via Form 1099-C on XX/XX/year>. Navy Federal already forgave, discharged, and cancelled the alleged obligation when they filed the 1099-C. The IRS accepted the form, meaning the debt was legally extinguished. Therefore, no third partyincluding XXXX XXXX XXXX or XXXX XXXXholds lawful standing to collect, report, or enforce this alleged debt. II. SECURITIZATION & UNLAWFUL COLLECTION XXXX XXXX Corporation and Absolute Investment are both structured and operating like : Securitization Agents Security Transfer Agents Debt Buyers Non-holder assignees They are not : Original creditors Holders in due course Parties possessing the original security agreement Entities with perfected security interest Parties with enforceable standing under UCC III. UCC LAW : NO STANDING, NO AUTHORITY 1. UCC 9-203 ( b ) Attachment and Enforceability of Security Interest A secured party must possess : A valid security agreement, Value given, And rights in the collateral. XXXX XXXX has failed to provide : The original contract The wet-ink signature Proof of value given A valid assignment agreement Therefore, they have no enforceable security interest. 2. UCC 3-301 Persons Entitled to Enforce an Instrument Only the following may enforce an alleged debt : 1. Holder of the instrument, 2. Non-holder in possession with holder rights, 3. Certain parties under 3-309 or 3-418 ( d ) ( lost, destroyed, stolen notes ). XXXX XXXX is not in possession of the original, authenticated contract with my wet-ink signature and therefore has no standing to enforce anything. 3. UCC 9-210 Request for Accounting / Proof of Claim As a debtor, I have the right to demand : Complete accounting Copy of the original security agreement List of collateral Statement of account Chain of title All filings related to securitization You failed to respond adequately. IV. FEDERAL VIOLATIONS ( TILA, REG Z, IDENTITY PROTECTION ) 1. Truth In Lending Act 12 CFR 226.17 Debt collectors who claim ownership inherit the original creditors disclosure duties. You failed to provide : Original credit terms APR breakdown Itemized accounting Violations exist. 2. Reg Z 12 CFR 1026.39 Assignment & Transfer Notice Any transfer of ownership of a debt must trigger : Transfer notice Assignment disclosure No such notice was ever provided. Therefore, the assignment is invalid. 3. 31 CFR 1020.220 Customer Identification Information By possessing, trading, or using my private information without a lawful transfer, XXXX XXXX may be in violation of : Federal identity protection laws Anti-money laundering regulations Unauthorized use of personal identifying information This creates a legal claim for : Identity theft Privacy violations Mishandling of financial instruments V. IRS-RELATED FINANCIAL FRAUD RISKS Since NFCU filed a 1099-C cancellation, the debt legally ceased to exist. If XXXX XXXX purchased, traded, or securitized the alleged account after cancellation, IRS documents must exist, including : Form 1099-B ( broker transactions ) Form 1099-OID ( original issue discount ) Custodial transfer statements Failure to provide these suggests : Unlawful securitization Unreported financial gains Tax fraud Unlawful trading of a discharged asset If not provided, I will file : Form 3949-A ( IRS Fraud Report ) Form 211 ( Whistleblower Award ) VI. FAILURE TO VALIDATE ( FDCPA VIOLATIONS ) Under 15 USC 1692g ( b ), you must cease all collection activity until validation is provided. To date, you failed to provide : The original contract My wet-ink signature Proof of ownership Proof of assignment Valid chain of title Accounting ledger Notice of transfer Securities filings Custodial documentation Therefore, all continued collection attempts are illegal. VII. FORMAL DEMAND FOR VERIFICATION ( FINAL NOTICE ) Provide the following within 15 days : MANDATORY DOCUMENTATION 1. The original promissory note / contract with my wet-ink signature. 2. Full chain of title from Navy Federal to your company. 3. Proof that Navy Federal did not sell or securitize the account. 4. Proof that Navy Federal did not discharge the debt via 1099-C. 5. All IRS filings relating to this account : 1099-A, 1099-B, 1099-OID. 6. A notarized affidavit establishing your standing and ownership. 7. A UCC-1 filing showing perfected security interest. 8. All TILA-required disclosures and Reg Z transfer notices. 9. Proof of authorization to use my SSN and personal identifying data. VIII. CEASE & DESIST EFFECTIVE IMMEDIATELY You are hereby instructed to : STOP all collection attempts STOP reporting this account STOP contacting me STOP using my personal information STOP trading or securitizing this account Failure to comply will result in : FTC complaint CFPB complaint AG complaint IRS fraud report ( Form 3949-A ) Whistleblower filing ( Form 211 ) Civil claims for identity theft Arbitration proceeding Lien filings and equity claims You are out of compliance with federal law. This is your final opportunity to cure. IX. RELIEF REQUESTED I demand : 1. Immediate deletion of all credit reporting 2. Immediate discharge and closure of this supposed account 3. Written confirmation that no balance is owed 4. Written confirmation of cease and desist 5. Compensation for damages, if applicable
Frequently Asked Questions
What is Complaint #18138541 about?
Complaint #18138541 was filed against Navy Federal Credit Union regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-12-04T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.