Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #18126998
Complaint Overview
Complaint ID: 18126998
Company: Synovus Bank
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Virginia
ZIP Code: 23231
Date Received: 2025-10-21T12:00:00-05:00
Date Sent to Company: 2025-12-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dates of concern communication XX/XX/XXXX XX/XX/XXXX To Whom It May Concern : I am writing to formally document that I have already reached out to all three major credit bureausXXXX XXXX and XXXXregarding inaccurate information that continues to appear on my credit report. Despite submitting my dispute ( s ) and providing supporting documentation, the incorrect information has not been corrected or removed from my credit profile. The disputed item ( s ) include : Credit card collection account that does not belong to me or an account incorrectly marked as delinquent.
Frequently Asked Questions
What is Complaint #18126998 about?
Complaint #18126998 was filed against Synovus Bank regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-10-21T12:00:00-05:00.
How did Synovus Bank respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synovus Bank?
Yes, visit the Synovus Bank company profile at readthecomplaint.com/company/synovus-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.