Vehicle loan or lease -- Managing the loan or lease -- Complaint #18126498
Complaint Overview
Complaint ID: 18126498
Company: Toyota Motor Credit Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with additional products or services purchased with the loan
State: New York
ZIP Code: 11435
Date Received: 2025-12-03T12:00:00-05:00
Date Sent to Company: 2025-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Toyota Financial Services has been holding my auto repair check for {$14000.00}, which was sent by my car insurance. This check was supposed to be endorsed and returned within a few days. However, they have delayed the process for a month and a half, causing me to lose two months of income. Although my car has been repaired, their representative has been unable to provide me with any information regarding the check. This situation has left me in debt and extremely stressed. The financial burden of waiting for the check has become significant due to the lost wages and the stress it has caused. I am considering pursuing legal action against them for the lost wages.
Frequently Asked Questions
What is Complaint #18126498 about?
Complaint #18126498 was filed against Toyota Motor Credit Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-12-03T12:00:00-05:00.
How did Toyota Motor Credit Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Toyota Motor Credit Corporation?
Yes, visit the Toyota Motor Credit Corporation company profile at readthecomplaint.com/company/toyota-motor-credit-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.