Debt collection -- False statements or representation -- Complaint #18119048
Complaint Overview
Complaint ID: 18119048
Company: Accord Business Funding, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Georgia
ZIP Code: 30252
Date Received: 2025-12-03T12:00:00-05:00
Date Sent to Company: 2025-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
This complaint concerns XXXX XXXX and their third-party collection agency, XXXX XXXX XXXX XXXX The issues involve disregarded medical hardship, misleading statements regarding enforcement, and aggressive collection attempts during a period of financial decline. Background : XXXX XXXX provided a merchant cash advance based on a percentage of business revenue. The business experienced a significant decline in revenue. Multiple hardship notifications were submitted to XXXX XXXX due to a serious medical condition affecting the business owners spouse. These hardship requests were sent to several representatives at different times. None of these hardship communications were reviewed or acknowledged. Recent Collection Activity : Forward Financing assigned the file to XXXX XXXX XXXX. During communication with XXXX, the collector stated in writing that XXXX XXXX could freeze receivables without a court order through a UCC filing. This caused significant concern because the business was previously harmed by a fraudulent UCC filing from an unrelated party. The statement appears inconsistent with the limitations of UCC filings and created confusion about legal rights. The collector also insisted on a same-day payment to prevent escalation, despite open hardship communication and substantial revenue collapse. Impact and Concerns : The use of UCC terminology and threats during a documented medical crisis has caused severe stress and fear for the business owner and family. The refusal to review hardship requests and the misleading information about enforcement authority have undermined the businesss ability to respond appropriately. Requested Review : The business requests that the CFPB review the collection practices, evaluate the accuracy of statements made regarding legal enforcement, and review the handling of documented hardship notifications. The business seeks fair treatment, accurate information, and relief from aggressive or misleading collection conduct during a legitimate hardship.
Frequently Asked Questions
What is Complaint #18119048 about?
Complaint #18119048 was filed against Accord Business Funding, LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-12-03T12:00:00-05:00.
How did Accord Business Funding, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Accord Business Funding, LLC?
Yes, visit the Accord Business Funding, LLC company profile at readthecomplaint.com/company/accord-business-funding-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.