Debt collection -- False statements or representation -- Complaint #18117846
Complaint Overview
Complaint ID: 18117846
Company: Kimball, Tirey & St. John LLP
Product: Debt collection
Sub-Product: Rental debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: California
ZIP Code: 93552
Date Received: 2025-12-04T12:00:00-05:00
Date Sent to Company: 2025-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I dispute the companys response. Several important issues were not addressed, and the debt remains inaccurate, incomplete, and invalid under California law. 1. I moved out in XX/XX/XXXX, yet I did not receive a final move-out statement until XXXX, which violates XX/XX/XXXX Civil Code 1950.5 ( g ) ( 1 ). 2. The company did not provide an itemized list of deductions within the required 21 days, making any claimed balance forfeited under California law. 3. My co-signers ( XXXX XXXX and XXXX XXXX ) were NEVER contacted within the legally required timeframe. 4. The charges have changed multiple times and remain unexplained and undocumented. 5. I have not received the ledger the company claims they mailed. 6. I was threatened over the phone that the balance would be placed on my credit if I did not make payment arrangements immediately. 7. I dispute the full balance and request a full investigation. I am requesting that CFPB keep this complaint open and require the company to provide : The original XXXX itemized move-out statement Proof it was mailed within 21 days of move-out The full ledger with all charges and payments Proof of co-signer notices Proof the charges are legal, itemized, and supported by receipts Until these documents are provided, this debt must be considered disputed, inaccurate, and uncollectible.
Frequently Asked Questions
What is Complaint #18117846 about?
Complaint #18117846 was filed against Kimball, Tirey & St. John LLP regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-12-04T12:00:00-05:00.
How did Kimball, Tirey & St. John LLP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Kimball, Tirey & St. John LLP?
Yes, visit the Kimball, Tirey & St. John LLP company profile at readthecomplaint.com/company/kimball-tirey-st-john-llp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.