Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #18115473
Complaint Overview
Complaint ID: 18115473
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Missouri
ZIP Code: 64118
Date Received: 2025-12-03T12:00:00-05:00
Date Sent to Company: 2025-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The day of XX/XX/XXXX i went and put money into my account for my daughters XXXX XXXX then found out that the money was gone i immediantly called chime explained that i am a single mother just lost my job and that the money was for my daughters XXXX they explained to me that it was a repayment i told them i had no authorization for that and im left on hold for a long time leaving me in emotional distress trying to fogure out how im going to give my daughter a XXXX
Frequently Asked Questions
What is Complaint #18115473 about?
Complaint #18115473 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-12-03T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.