Checking or savings account -- Closing an account -- Complaint #18113974
Complaint Overview
Complaint ID: 18113974
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: North Carolina
ZIP Code: 27520
Date Received: 2025-12-02T12:00:00-05:00
Date Sent to Company: 2025-12-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I tried to order groceries yesterday and it went through. Today at XXXX I tried to pay for an uber to work and the app said see you later. I refreshed the account only for it to tell me my account has been closed. I called am operator only for her to tell me my information doesnt match the records which is very odd. And I was told some activity violated the terms which I am or wasnt even aware of and had no clue what I had done. Telling me all my money I saved up will be given to me 30 days after which is very unfair I worked hard for Those funds
Frequently Asked Questions
What is Complaint #18113974 about?
Complaint #18113974 was filed against Chime Financial INC regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-12-02T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.