Debt collection -- Electronic communications -- Complaint #18109429
Complaint Overview
Complaint ID: 18109429
Company: Automated Collection Services, INC.
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Electronic communications
Sub-Issue: You told them to stop contacting you, but they keep trying
State: South Carolina
ZIP Code: 290XX
Date Received: 2025-10-20T12:00:00-05:00
Date Sent to Company: 2025-12-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have responded several times to communications from this company stating that I am disputing the debt, specifics as to why, and even a picture of my receipt from turning in equipment the day I stopped service. They continue to contact me rather than informing XXXX that I am disputing it.
Frequently Asked Questions
What is Complaint #18109429 about?
Complaint #18109429 was filed against Automated Collection Services, INC. regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2025-10-20T12:00:00-05:00.
How did Automated Collection Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Automated Collection Services, INC.?
Yes, visit the Automated Collection Services, INC. company profile at readthecomplaint.com/company/automated-collection-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.