Mortgage -- Trouble during payment process -- Complaint #18098577
Complaint Overview
Complaint ID: 18098577
Company: Double Diamond-Delaware, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Sub-Issue: Trying to communicate with the company to fix an issue while managing or servicing your loan
State: Kansas
ZIP Code: 66221
Date Received: 2025-12-01T12:00:00-05:00
Date Sent to Company: 2025-12-01T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #18098577 about?
Complaint #18098577 was filed against Double Diamond-Delaware, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-12-01T12:00:00-05:00.
How did Double Diamond-Delaware, INC. respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Double Diamond-Delaware, INC.?
Yes, visit the Double Diamond-Delaware, INC. company profile at readthecomplaint.com/company/double-diamond-delaware-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.