Prepaid card -- Trouble using the card -- Complaint #18088959
Complaint Overview
Complaint ID: 18088959
Company: Incomm Holdings INC.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to spend money in a store or online
State: Illinois
ZIP Code: 60016
Date Received: 2025-12-02T12:00:00-05:00
Date Sent to Company: 2025-12-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
These imbeciles took XXXX dollars poor innocent pockets, now leaving me impoverished to mourn the loss of my past riches. I can neither use this card anywhere nor can I put the card into XXXX XXXX store despite the fact that the vanilla gift websites states that said card is active with my precious XXXX dollars. And this card can not be used in even a place as lowly as a XXXX XXXX leaving the card declined.
Frequently Asked Questions
What is Complaint #18088959 about?
Complaint #18088959 was filed against Incomm Holdings INC. regarding Prepaid card specifically about Trouble using the card. It was received by the CFPB on 2025-12-02T12:00:00-05:00.
How did Incomm Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Incomm Holdings INC.?
Yes, visit the Incomm Holdings INC. company profile at readthecomplaint.com/company/incomm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.