Debt collection -- False statements or representation -- Complaint #18084842
Complaint Overview
Complaint ID: 18084842
Company: Aldous & Associates, Pllc
Product: Debt collection
Sub-Product: Rental debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: North Carolina
ZIP Code: 282XX
Date Received: 2025-10-16T12:00:00-05:00
Date Sent to Company: 2025-12-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Adlous and Associates contacted me regarding a debt they claim I owe for a previous property. The alleged amount is inaccurate and does not match the documentation I received from the property management company when I moved out. The deposit amount was incorrectly applied, and if the correct amount had been used, there would be no debt at all. I attempted to resolve this directly with both the XXXX XXXX XXXX and the property itself, but neither provided any assistance. I contacted Adlous and Associates twice to request information and clarity about the charges. Both times, I was met with unprofessional and aggressive behavior XXXX representative hung up on me, and both conversations involved attempts to pressure me into paying immediately. The collector told me I shouldnt let my credit score be impacted over such a small amount, instead of addressing my questions. I specifically requested verification by mail, which I eventually received, but the documentation they sent does not match the itemization or charges from the property. The collector refused to communicate by email, even when I requested it for documentation purposes. I also received multiple phone calls from various numbers with AI-generated voicemail messages. Despite these issues, the account has been reported to the credit bureaus and has negatively impacted my credit score.
Frequently Asked Questions
What is Complaint #18084842 about?
Complaint #18084842 was filed against Aldous & Associates, Pllc regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-10-16T12:00:00-05:00.
How did Aldous & Associates, Pllc respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Aldous & Associates, Pllc?
Yes, visit the Aldous & Associates, Pllc company profile at readthecomplaint.com/company/aldous-associates-pllc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.