Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18081587
Complaint Overview
Complaint ID: 18081587
Company: Lexisnexis
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Arizona
ZIP Code: XXXXX
Date Received: 2025-12-02T12:00:00-05:00
Date Sent to Company: 2025-12-02T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
LexisNexis is reporting outdated, inaccurate, and unverifiable personal information on my consumer file, including old XXXX addresses, incorrect name variations, incorrect DOB formats, old phone numbers, and public record items such as liens/judgments that LexisNexis has not been able to validate or provide source documentation for. I requested full verification of every personal identifier and public record under FCRA 609 and 611. LexisNexis responded with a generic form letter stating that the information was verified, but they failed to provide the required itemization of sources, no documentation showing where this data originated, and no proof that any furnisher actually validated these records. This data is causing inaccurate matches in other credit reports, blocking credit approvals, and causing automated fraud flags with lenders because the information does not match my current and correct records. The outdated XXXX address ( XXXX XXXX XXXX XXXX ) has no active furnisher and is not tied to any open account. My correct address is XXXX, AZ, and all current furnishersincluding BSIsend mail directly to my XXXX address. LexisNexis is reporting information that is not accurate, not current, and not verifiable. LexisNexis is violating FCRA 611 ( a ) ( 1 ) ( A ) for failing to conduct a reasonable reinvestigation, and FCRA 609 ( a ) ( 1 ) for failing to supply source and verification data. I am requesting removal of all unverifiable or outdated personal information, including old addresses, name variations, DOB variations, phone numbers, and any public records that can not be validated with maximum possible accuracy.
Frequently Asked Questions
What is Complaint #18081587 about?
Complaint #18081587 was filed against Lexisnexis regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-12-02T12:00:00-05:00.
How did Lexisnexis respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Lexisnexis?
Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.